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Privacy Policy

Last updated: January 2026

1. Introduction

Welcome to Mektoube. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our dating platform.

2. Information We Collect

2.1 Information You Provide

  • Account information (name, email, phone number)
  • Profile information (photos, bio, interests, preferences)
  • Communication data (messages, reports)
  • Payment information (processed securely by third-party providers)

2.2 Information Collected Automatically

  • Device information (type, operating system, browser)
  • Usage data (features used, time spent, interactions)
  • Location data (with your consent)
  • Cookies and similar technologies

3. How We Use Your Information

We use your information to:

  • Provide and improve our dating services
  • Match you with compatible users
  • Process payments and subscriptions
  • Send important notifications and updates
  • Ensure platform safety and prevent fraud
  • Comply with legal obligations

4. Information Sharing

We share your information only in these circumstances:

  • With other users (only what you choose to display on your profile)
  • With service providers who help operate our platform
  • When required by law or to protect rights and safety
  • With your explicit consent

We never sell your personal information to third parties for marketing purposes.

5. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your account and data
  • Export your data
  • Opt out of marketing communications
  • Restrict processing of your data

6. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption of data in transit and at rest
  • Regular security audits and penetration testing
  • Access controls and authentication measures
  • Employee training on data protection

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. When you delete your account, we remove your data within 30 days, except where required by law.

8. Cookies

We use cookies to improve your experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.

9. Children's Privacy

Our services are not intended for users under 18. We do not knowingly collect information from minors.

10. International Transfers

Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or through our platform.

12. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

  • Email: privacy@mektoube.com
  • Address: Mektoube Privacy Team, [Address]