Frequently Asked Questions

Yes! Creating an account and browsing profiles is completely free. We offer premium features for members who want additional functionality like unlimited messaging and seeing who liked their profile.

Our algorithm analyzes your profile information, preferences, and interaction patterns to suggest compatible matches. It considers factors like shared values, interests, location, and lifestyle preferences to find your best matches.

You can verify your profile through photo verification (taking a selfie that matches your profile photos), phone verification (confirming your phone number), or ID verification (uploading a government ID). Verified profiles get a badge and appear more trustworthy to other members.

Absolutely. We use industry-standard encryption to protect your data. Your personal information is never shared with other members or third parties without your consent. You control what information is visible on your profile.

Yes, you can pause your profile at any time from your account settings. This hides your profile from search results and matches without deleting your account or messages.

If you encounter inappropriate behavior, you can report a profile by clicking the menu icon on their profile and selecting 'Report'. Our moderation team reviews all reports within 24 hours and takes appropriate action.

Mektoube focuses on meaningful connections over casual dating. We emphasize shared values, cultural compatibility, and genuine relationships. Our community is built on respect and authenticity.

Yes, you can cancel your premium subscription at any time from your account settings. You'll continue to have access to premium features until the end of your billing period.

You can delete your account from the settings page. This will permanently remove your profile, photos, and messages. This action cannot be undone, so make sure you're certain before proceeding.

Include clear, recent photos that show your face. Write a genuine bio that reflects your personality. Be honest about your interests, values, and what you're looking for. Completed profiles get 5x more matches!